Can I replace my mattress with a different look?
Yes, you can replace your Sealy Posturepedic™ mattress once during the 100-night trial, if you want to experience a different feeling. Send us a message on WhatsApp +9660500430169 or email us at shop@sealyme.com and we will help you with the exchange. After exchanging once, within 100 trial nights. There is a shipping fee for the exchange that is determined according to the region. If you are still not happy, we will refund your money after deducting the shipping fees and we will refund your cash after deducting the shipping fees. If the payment is through Tamara, an additional 10% will be deducted from the total invoice value (installation fees).
How do I restore my rank?
If you are not satisfied with Sealy's Posturepedic™, contact us. We will work with you to exchange or return your mattress. Depending on where you live, some “return” options may include donating, recycling, or disposing of the mattress. Anyway, once the return is confirmed, we will issue a refund within 5 business days after deducting the shipping fee.
How long does it take to get a refund?
Once the return is confirmed, we will issue a refund within 5 business days.
Do I have to ship it back in its original packaging if I decide to return it?
No, we will not ask you to do this (it would probably be almost impossible!).