• Sealy Mattresses | #1 Globally in Quality & Comfort

Return Policy

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At Sealy, all we want is for you to love your new mattress! We understand that your body may need at least 30 days to adjust to a new sleep surface and get accustomed to the proper support. That’s why we give you a full 100 nights to try it in the comfort of your own home, with complete freedom.

Can I replace the mattress with another one that has a different comfort level?

نعم يمكنك استبدال مرتبة سيلي مرة واحدة
خلال100 ليلة تجريبية ، إذا كنت ترغب في تجربة شعور مختلف. أرسل لنا رسالة علي الواتساب 9660507868512+ أو راسلنا عبر البريد الإلكتروني على hello@sealyme.com and we will help you with the exchange. After exchanging once, within 100 trial nights. There is a shipping fee for the exchange that is determined according to the region. If you are still not happy, we will refund your money after deducting the shipping fees and we will refund your cash after deducting the shipping fees. If the payment is through Tamara, an additional 10% will be deducted from the total invoice value (installation fees).

How do I return my mattress?

If you are not satisfied with Sealy, contact us. We will work with you to exchange or return your mattress. Depending on where you live, some “return” options may include donating, recycling, or disposing of the mattress. Anyway, once the return is confirmed, we will issue a refund within 5 business days after deducting the shipping fee.

How long does it take to get a refund?

Once the return is confirmed, we will issue a refund within 5 business days.

Do I have to ship it back in its original packaging if I decide to return it?

No, we will not ask you to do this (it would probably be almost impossible!).

Can pillows be exchanged or returned?

Pillows cannot be exchanged or returned once the packaging has been opened or the product has been used, for health and safety reasons.